At Shoppiway, we are committed to providing you with a seamless and satisfying shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy within 5 days of receiving your order. Please read the following terms and conditions carefully:

1. Eligibility Criteria for Returns:

• The item must be unused and in the same condition as you received it.
• It must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

2. Initiating a Return:

• To initiate a return, please contact our customer support team at shoppiwaycare@gmail.com within 5 days of receiving your order.
• Clearly state the reason for the return and provide relevant details.

3. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is a result of our error or a defective product.
• We recommend using a trackable shipping service to ensure that your return is received.

4. Inspection and Processing:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• Refunds will be processed within [X] days after the inspection and will be issued to the original payment method.

5. Refund Exceptions:

• Certain items, such as gift cards or personalized/customized products, are non-refundable.
• Refunds will not be provided for products damaged due to misuse, neglect, or improper handling.

6. Exchange Policy:

• Unfortunately, we do not currently offer exchanges. If you need a different size or product, please initiate a return for the unwanted item and place a new order.

7. Contact Us:

• If you have any questions or concerns about our return and refund policy, please feel free to contact our customer support team at shoppiwaycare@gmail.com.

Note: This return and refund policy is subject to change without notice. Please check this page periodically for any updates.

Note: This is an online dropshipping website, having mostly products are source from roposo clout hence if any dispute arrise regarding return and refund then it should redirected to roposo clout. shoppiway is not bound to.

Thank you for shopping at Shoppiway!